Pet Sanctuary offers a loving and professional service which allows you to be away from home safe in the knowledge that your pets are in our capable and experienced hands.
We take pride in the lasting and loyal relationships we share with our clients. Please see our gallery & testimonials page.
Being pet owners for over 20 years and with our unconditional love for animals, we had no doubts in choosing our career.
After 17 years of experience in running this family business, we are continuing to grow and enjoying every minute of it.
There is nothing more rewarding than hearing inpatient and excited scratching on our door when pets return for their stay, or how kitties run to say hello on our key collection visits.
Most of our Pet Sitters have worked as animal care assistants, are either experienced pet owners and animal lovers who have worked with us for years and have looked after various pets.
Many of our Dog Sitters live in a house with a safe outdoor garden, and they are located within a short distance from one of the London’s favourite parks.
Our cat boarding services, which are done from our Pet Sitters’ homes, offer a relaxed, cost-effective alternative to catteries. As they aren’t left in cages, they will not miss the freedom of movement and receiving the love and cuddles they are used to at home.
We are available to pick up, drop off, take urgent/ last minute bookings, travel for Vet visits and much more.
Pet Feeding Services
Our pet feeding services are the ideal way for your pet to carry on living surrounded with familiar sights and scents when you are away.
While you are away, our pet feeding service ensure that your pet is safe, happy and cared for in the way your Pet Sitter has been instructed. We offer home visits once or twice a day, and our experienced Pet Sitters will feed your pet/s, change their litter, leave fresh water, play and groom your pet/s (if required).
Each visit lasts approximately 20-30 minutes. Extended time during the visit is also available at an additional cost.
Our pet feeding services are suitable for:
- Cats & kittens
- Rabbits and caged pets
- Birds and fish
- Puppies
Our Pet Sitters are happy to perform light domestic duties such as collecting the mail, watering the plants, drawing the blinds/curtains, or leaving the lights on for security reasons.
Cleaning products, a scooper, litter bags and antiseptic wipes must be left for the Pet Sitter in a clear and visible area, easy for them to find. Please note: Pet Sitters are not professional cleaners and their duty is only to clean the cat/s area.
If your pet needs special care or medication, we can cater to that as well. Extra charges may apply.
No More Cages, Kennels And Catteries!
This is like a home away from home for your pet. We make sure your pets are comfortable, safe and loved. We follow your pet’s normal daily routine as instructed. A preliminary meeting will be arranged, to ensure you are completely satisfied with their new holiday home.We pay close attention to your pet’s individual needs, so if you have any specific dietary requirements we will make sure that they get the care they need.
IMPORTANT INFORMATION WHILE USING OUR BOARDING AND DAY CARE SERVICES
Vaccinations (dogs only)
Kennel cough or infectious bronchitis is a very contagious disease of the respiratory system that can affect dogs of all ages. We recommend that dogs be vaccinated at least seven days before using our pet boarding services, as we cannot accept any dogs that have contracted kennel cough. So, please take your dog’s vaccination certificate along with you when you meet your dog’s sitter, to show that your pet’s vaccinations are up to date.
Dropping your pet off
On the first and last day of your pet boarding booking, we ask you to drop your pet off and pick them up. If you require a pick-up or drop-off service this can be arranged at an additional cost.
Fleas and worms
Please remember to de-flea and worm your dog or cat before each pet boarding booking.
Medication, food and bedding
Please provide any medication and enough pet food to last for the length of your pet’s stay. Your pet will also need, some bedding, a toy, a lead and collar, any special treats, and written notes on his routine. For small mammals or birds and parrots you will also need to supply your pet’s cage, or special cleaning products.
Our rate
Our charges are a daily rate charge, rather than a nightly rate, and we have a minimum booking period of two days. Therefore, if your pet stays for one night you will be charged for two days. The drop-off for boarding services is done from 9-10am and the pick-up by 7pm. Necessary time alterations can be made in certain situations.
Our pet boarding services are available throughout London.
With our dog sitting service or live-in services, the Pet Sitter needs to be able to leave your house for a maximum of three hours (for dog sitting services) or four hours (for live- in) per day to continue with other pet sitting jobs. If your dog cannot be left for this long please let us know when you book our services, as an additional charge needs to be added for our full-time pet sitting service.
Get in touch to find out more and please read our terms and conditions.
Personality and conduct (dogs only)
You must inform us of any aggression your dog has shown towards people or other dogs. Unfortunately we cannot accept dogs with following issues: constant barking, resource guarding, or any history or tendency of escaping. If your Pet Sitter feels there is any of the aforementioned issues present at any time, they have the right to terminate the contract immediately.
Bitches in season
Unfortunately, we cannot always accept bitches in season. All cases are unique and we do need to apply some alterations , so please call us to discuss this matter further.
Dog Walking Services
No dog is too young or too old for us. We plan our walks according to your pet needs.
Being pack animals, dogs need their social interaction. They love nature and enjoy exercise.
Our dog walking services are ideal if you work full-time, part-time, have scheduled or urgent appointments or other commitments that doesn’t allow you to take your pet for his regular walk.
- Regular dog walking
- Occasional dog walking
- One to one dog walking (additional charge applies)
We will collect your dog from home and give them a full hour’s walk before returning them home. We are able to work around your schedule and you can choose from a regular or occasional dog walking service.
All of our dog walkers are professional, experienced, and only walk a maximum of four dogs at any one time. Get in touch to find out more and please get familiar with our terms and conditions.
Puppies
Our puppy training classes include:
Puppy socialisation classes
One on one puppy training
Puppy behaviour consultations
Preparing for a new puppy
Puppy’s first ‘off the lead’ walk
Our puppy training classes cover three main topics: socialisation (other puppies, children and noises etc.), puppy problems (biting, mouthing, jumping up and house training), and good manners (sit, down, come, stay, stand, lead walking etc.).
And our highly experienced puppy trainers only use up-to-date methods of training – such as rewards based training – that are kind and fair to puppies and are proven to work.
Grown Up Dog (After 9 Month Of Age)
Our experienced dog trainers give you all the tips, advice and guidelines you need to help you understand how your dog learns, what makes him tick and what he needs from you. And what’s more we ensure our one on one dog training sessions are great fun for you and your dog.
Our experienced and professional dog trainers only use up-to-date training methods – positive reward based training – which are kind and fair to dogs.
Doggy Day Care Services
If you’re busy working or you have other commitments that take up your time, Doggie day-care ensures your dog or puppy gets all the stimulation, exercise and entertainment he needs.
Our Doggie day-care provides a safe, clean environment where your dog or puppy will be looked after by professional, dog carers who will supervise his play and take him for walks.
Own or work here?