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  • Boarding
  • Dog Day Care
  • Dog Training
  • Dog Walking
  • Drop In Visits
  • Grooming
  • House Sitting
  • Pets For Sale
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Haleswood Pet Hotel
Haleswood Pet Hotel
Haleswood Pet Hotel
Haleswood Pet Hotel

Haleswood Pet Hotel

 

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Welcome to Haleswood Pet Hotel

Our award winning boarding kennels and cattery provides care for your dogs and cats when you go on holiday and we also offer outstanding doggy daycare. We are the only boarding establishment in the area that offers dog socialisation during their entire stay where your dog will enjoy multiple exercise sessions throughout the day with a group of other dogs at no extra cost. 

Here at Haleswood, we have a small and quaint cattery as well as being a social dog boarding, kennels facility, specialising in socialising dogs to enrich their stay alongside our doggy daycare. Please see our criteria for dogs who can join the fun at Haleswood!

We are a small family run business situated in the beautiful countryside between Telford and Shrewsbury (TF6 area) and are fully licensed by Telford & Wrekin Council under Heather and Holly Lowe trading as Haleswood Pet Hotel, licence number BTWAWL013 and we are completely insured. We fully comply with the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018 (please always check with any establishment that they are licensed and insured for your pets safety!)

Haleswood offers a homely, safe and secure environment where all of your pet’s needs and comforts will be met whilst staying with us. Our first and main priority is your pet’s happiness, ensuring they only have positive experiences and overall making sure they have the best stay possible with us.

All dogs will be asked to do a trial daycare and potentially some further settling in days before a longer boarding stay. This helps to make sure you know your dog will have a fab holiday and that they have already met us and familiarised themselves with our routine. Cat’s are also welcome to do a short settling in stay, however we appreciate most cats aren’t keen on a cat carrier and car journey and they generally take a couple of days to really settle into their space so a trial for cat boarding is not required unless this is something you and your cat would like to do.

All of our guests details are managed effectively with our online booking system where you can request and make bookings as well as being able to constantly update your pet’s information, vaccination details and instruct us on any dietary or medical requirements to ensure a cohesive and thorough handover to us for their stay.

What we offer

What we offer, all inclusive and no hidden extras:

  • a safe and secure environment
  • penthouse style suites with access to covered outdoor runs 24/7
  • fully heated/air conditioned rooms kept at a constantly perfect temperature
  • rooms are kitted out with vet bed, baskets, igloos where required and plenty of blankets and bedding
  • food served as required in relation to your cats diet (food to be provided by owner)
  • large and fun cat trees in every run
  • different levels available within the suite so cats have a choice and variation
  • views of our cattery gardens for all guests to watch the world go by
  • enrichment activities, puzzles and games
  • medication administered at no extra charge
  • owners on site 24/7
  • constantly monitored and checked
  • access to emergency vets
  • photo updates via Facebook every day

Our cattery

Our cattery is small, quaint and quiet allowing cats to really settle in and relax into their environment. They are not disturbed by dogs and have lots of variation throughout their stay.

We have 16 penthouse cattery suites and are licensed to look after 20 cats. Each cattery suite is big enough for two cats to share if they are from the same family. The sleeping area has two raised platforms so there is plenty of variation for your cat and plenty of space for your cat to have their own privacy too. There is a cat flap in the sleeping area that leads through to a spacious, covered external run that overlooks the cattery gardens and gives your cat plenty of opportunity to observe the various wildlife. Litter trays are situated in the outside run too so your cat can keep their sleeping area nice and clean.

The cattery is light and airy and the sun reaches all of the external runs at various parts of the day so your cats will be able to enjoy a snooze in the sun (when it comes out!) However the inside remains nice and cool and the cattery is heated during winter months. We are continuously monitoring the temperature in the cattery to make sure the conditions are perfect for our guests and they will always have access to their outdoor run no matter what the weather which is essential for their mental wellbeing.

Exercise and entertainment

We provide your cat with an enriching environment to ensure they do not get bored or depressed. They will be provided with various toys, climbing areas and suitable scratching posts and we will offer as much or as little human contact as they require so they feel like they are at home. 

Our rooms

We have 20 spacious rooms and are licensed to look after 40 dogs. Each room is big enough for dogs from the same family to share (depending on size), they are decorated to make them feel nice and homely with a wall mural and are covered in a hygienic surface to maintain cleanliness and prevent the risk of infectious diseases. Rooms are fully heated in the winter 24/7 and remain nice and cool in the summer. Rooms have an attached covered outside run and your dog will always have access to their outside area during the day no matter what the weather. We encourage you to not think of kennels as “cages”. They are secure areas that ensure your dog’s safety and we make them as homely and comfortable as possible. Your dog therefore has privacy and security which in turn helps them settle into their own space, they can’t get hold of anything they shouldn’t and can’t hurt themselves. They are in the safest environment they can be so you can enjoy your time away with peace of mind!

Doggy daycare at Haleswood

Fully vaccinated including for kennel cough (see our dog vaccination schedule to check your dog has the right vaccinations for daycare)

100% with other dogs of all shapes, sizes, breeds and activity levels in a range of situations with absolutely no aggression

Neutered over the age of 18 months old (with no exception, see our neutering guide for why we insist on this) 

If your dog is transitioning from another daycare, please note we do not accept “pack behaviour”, biting over the back of other dog’s necks or dominant behaviour during play or otherwise.

Socialisation

We carefully assess all dogs before they are introduced to others to ensure there is no sign of aggression or dominant behaviour (see about doing an initial daycare trial). This also allows us the chance to get to know your dog 1:1 before they charge off with their new buddies to play! It’s important to us that we get to know your dog, their likes and dislikes and play tendencies to ensure that play remains safe and fun.

We don’t cram as many dogs into a group as possible which means they won’t be bouncing all over one another, vying for space. Our aim is to only provide positive experiences and help your dog have the best time with their friends.

We actively encourage your dogs to learn through play and basic training but we don’t force any training upon your dog, they naturally learn a better recall through interactions with us and good manners through gentle, ongoing encouragement.

Additional Details

    FAQs

    Q Email

    info@haleswoodpethotel.co.uk

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