How does it work?
Love Cats will visit your pet each day in your home while you’re away, making either one or two visits, as you require. We fundamentally believe that cats are much happier in their own environment than in a cattery. They get to keep their routine when yours has changed.
All cats are different (just like people!) – getting to know each cat individually is just about the best thing about our job. It’s therefore essential that we meet you and your pet beforehand to make notes and fully understand their needs. We also aim to have the same sitter visit your pet each time – we have seen relationships build beautifully over time, even with very shy and nervous cats.
Once you contact us, either via the Time to pet app or by email/phone, we’ll assess which of the Love Cats team will be the most appropriate pet sitter for you, based primarily on your location and the dates you’re away but also considering whether your cat has specific medical needs etc.
The pet sitter will then contact you to arrange a convenient time to meet when they’ll get to know your cat(s) as much as possible as well as checking the details added to your account ….. including vet details, emergency contact information, information about your home (including alarm details, parking restrictions etc.), feeding details, litter tray requirements, personality and routine. Any additional requirements (such as watering plants, bringing in post, closing/opening curtains) will be noted at this time.
If you haven’t downloaded the free Time to Pet app to your phone, we’ll also help you to do so – this will enable you to communicate with your pet sitter while you’re away, update your/your pet’s details, request future bookings, receive invoices and even pay directly by card.
We will also need to collect a key from you. Keys are labelled with a code and kept securely away from any other address details.
(Please see the FAQ section for options regarding keeping your keys/returning the keys to you).
While you’re away, we’ll treat your pet(s) as we would our own, with lots of love and understanding of their individual needs. We’ll send regular updates and photos of your pet – we know that you’ll be missing them. We’ll be helping them to miss you less, we hope.
ABOUT US
Love Cats loves your cats when you can’t!
We are a small but growing team of crazy cat ladies who have been looking after precious pets in their own homes in South London since 2009.
Between us we have decades of experience owning and caring for cats – and also dogs, rabbits, Guinea pigs, hamsters, birds, fish and even dragons (of the bearded variety). Several of the team have worked closely with animal welfare and rescue charities and have professional qualifications in veterinary nursing and pet behaviour.
Being a team of this size means that we’re small enough to provide local, personal care, getting to know your pet well during our visits, but big enough to provide cover should your regular sitter not be available.
WHAT A TEAM!
I’m so proud of the dedication, dependability, experience, professionalism and down-right animal loving-ness of our team in South London.
I’m Victoria and I set up Love Cats in 2009 and several of the team below joined me soon after that – thank goodness they did!
I’ve had so many comments, time and again, our brilliant cat sitters have gone above and beyond the expected and given so much more to ensure that your cat is safe and happy. And why? Because they love their job and they love cats!
You’ll meet your assigned sitter at the point of registration and from that time forward they will be your regular pet sitter, getting to know your cat (or other furry creatures) better and better each time they visit. We’ve had incredibly shy cats develop over time from hiding under the bed to welcoming our sitters and sitting on their knees. Such a great feeling.
If for any reason your regular sitter can’t make the visits, we have plenty of local back-up and the sitter covering the visits will meet you and/or your pet beforehand – if it can be avoided, we will never send in someone who hasn’t met your pet in person. All Love Cats pet sitters are DBS checked and fully insured.
Own or work here?