We are Emma & Andy and we own the Southampton branch of Animals at Home. We share our home in Hamble Le Rice with 3 dogs; Ruby the German Shepherd, Molly the Labrador and our 13 year old Shih Tzu Max as well as our tabby cat Lola who is definitely in charge of the pack! We are a family of animal lovers so it is a huge privilege to be able to run the Southampton branch and share some of that passion with our customers (furry and human!)
Our pets are part of our family, so we know first hand how important it is to find a good quality, reliable pet care service that you can trust to look after your furry family.
Our team of pet carers are on hand to ensure that your pets are looked after as if they were our own. We offer a 24/7 service and our team are fully insured, pet first aid qualified and DBS checked so you know you and your furry friends are in safe hands.
We provide a personalised service – no two pets are the same so the service we provide shouldn’t be. Our team pride themselves on getting to know you, your pet, their routine and their likes and dislikes.
Our services include:
Dog walking: we can be there when you can’t whether it’s a daily walk or just occasional, we can help. We have lots of experience with large strong walkers (pullers!) and can offer individual walks or small pack walks.
Cat Care visits: feeding and entertaining your cats when you can’t be there
House sitting: We can arrange for one of our house sitters to come and stay in your home so your pets can stay in their familiar environment. Nicky & Chris provide our house sitting service and have looked after homes and pets all over the world, so you are in safe hands.
Puppy care/play visits: Our youngest dog Ruby is only 7 months old so we understand how important it is for puppies to have a good routine and lots of interaction when you need to go back to work.
Pet Transport: We offer short and long distance pet transport in our DEFRA certified pet ambulance.
Vet visits: we understand how important it is for you to get your pet to the vet for routine and emergency appointments so we will take the stress away for you. You can accompany your pet in our ambulance or we can handle the whole appointment for you. Our vet transport service is 24/7 so we are there to support you in case of an emergency.
Dog Boarding: When it’s time for you to go on holiday, your dogs can have a holiday with one of our host families! We will take the time to meet you and your dog and match you with one of our experienced families.
Pet Cremation: When it is time to say goodbye, we will be there to support you. We offer an individual, personalised cremation service for our customers during this difficult time.
Home Boarding licence issued by Eastleigh Borough Council. Licence number LC202104-3423
Safe pet transport is a must for your pet, whether it’s a trip to the vets, the groomers, because you’re moving home or in an emergency.
We’re on call 24 hours a day, 7 days a week.
Working closely with local vets, we can help you get your pets to the surgery for routine appointments. We can attend appointments on your behalf if you are unable to for any reason. Our pet taxi / animal ambulance can be booked by pet owners, veterinary surgeries, animal charities and veterinary referral units for routine, non-urgent and emergency pet transport
Our Pet Taxi / Animal Ambulance has been designed with safety, welfare and comfort in mind; to ensure a safe and comfortable journey for your pets. The vehicle holds DEFRA Welfare in Transport approval for both long and short journeys.
The design features bespoke animal accommodation, with escape hatches and veterinary grade construction. It carries pet first aid equipment, pet carriers, hygiene and cleaning solutions and spare vet bed material.
All of our ambulance teams are pet first aid and pet handling trained, their skills include handling and administering medications.
We are fully insured and happy to quote for any job locally and nationally.
We offer dog home boarding services where your pet can stay with a loving, approved family.
Animals at Home offer the true alternative to dog boarding kennels, instead providing a home-from-home holiday experience for your dog.
A service preferred by most dogs and owners, but especially those dogs that are scared of kennels or suffer from kennel stress symptoms, or perhaps have no experience of staying anywhere other than a loving family environment. We offer local dog boarding host families who will care for your dog in their home while you are away on holiday or business.
All of our host families will have Local Authority Dog Home Boarding Licenses as required by Law, with suitable houses, gardens, training, protocol and risk assessments; and importantly, are dog lovers themselves.
We take great care to select just the right people to look after your dog.
Before commencing the Dog Boarding Services you will be invited to visit the host family before your pet’s stay, so you can see the home your best friend will be staying in and meet the people who will look after him or her.
We match suitable hosts with the right size, breed and character that your dog requires.
In most cases our families will only be looking after your dog, but it is possible that your dog may stay another pet family with similar needs (subject to licensing and owner consent). Either way they get all the care and attention they deserve, and you’ll get plenty of photo and video updates so you can see how much fun your dog is having on their holiday!
We provide a Dog Walking service to exercise your dog when you are unable to.
We provide dog walking when you are unable to. We offer individual walks and never do ‘pack walking’.
Do you work long hours? Sometimes away all day? Does your dog show signs of stress or boredom? Maybe you can’t walk your dog due to health reasons? Let us walk your dog on your behalf, just sit back and watch the photo and video updates roll in so you can see what fun they’re having!
Exercise is important to your dog
The Kennel Club recommends that a dog be walked for at least 30 to 40 minutes a day. We will come to your house and chat with you about your dog’s needs to ensure your dog has a walk suitable to his/her ability. Your dog may be more comfortable in an area they know, or happy to explore new places, we always ensure we offer the best possible walk for your dog. We only offer individual walks for your dog and do not engage in the practice of ‘pack walking’
Dog walking couldn’t be easier, contact us for a discussion on how you would like us to exercise your dog.
Have your best friend come over to play for the day whilst you work or enjoy a day out.
We all know how much the working day can drag, but imagine it from your dog’s perspective, home alone and lacking stimulation. Why not brighten your best buddy’s day with our daycare service. We can collect your dog from home in our pet taxi, or you can drop them off with us. Conveniently located in the middle of our licenced area many people use us as a drop off and pick up service!
Whilst you go about your day, your dog will be entertained, exercised and stimulated! We have many exciting routes for walks and plenty of space to allow for off-lead fun (with your consent). We’ll even break up your day too by keeping you up to date on the action with photos and videos.
Animals at Home provide a professional pet and house sitting service in your own home whilst you are away.
Many people consider their pets as part of the family. They love, care and worry about them, as much as any other member of the family. Therefore the thought of going away and putting their pets into boarding establishments causes feelings of stress, guilt and unhappiness of going away.
Animals at Home will provide you with a house sitter who will live in your property to ensure security and peace of mind in your absence. The house sitters will care for your pets – take them for as many walks as you request, feed them at their usual times, groom them and, most important, the house sitter will give them lots of love and cuddles whilst you are away.
Due to the personal service we offer – house sitting is very beneficial for owners who have pets with disabilities such as being blind, deaf, partially disabled, or are too old or timid for boarding establishments or diabetic. The house sitter will also administer medication and follow special diets or food regimes. We understand your pet’s needs and follow their normal regime and offer compassion and the experience to deal with any situation, we specialise with nervous or timid animals that require a lot of understanding, patience and attention.
You’ll have the opportunity to meet your house sitter before service commences and the reassurance that they are DBS checked and carefully selected for their reliability and trustworthiness.
We come and care for your cat whilst it is in the comfort of your own home.
We’re a great alternative to a cattery!
We offer a friendly, reliable and professional cat care service for your cats in the familiar surroundings of their home. Many cats (and some owners) find the experience of a cattery stressful and we aim to provide a real alternative.
Cat Care at Home visits include litter tray cleaning, feeding, changing water. We can even cater for cats on medication including diabetic cats as we are fully trained in administering tablets and injections.
We will provide you with photo and video updates and also keep a good eye on your home ensuring that you can enjoy your holiday in peace.
Our Pet Feeding service helps to feed your pets whilst you’re away.
Your pets are happiest at home.
We are a professional and friendly pet care company offering a variety of services to keep your pet healthy and happy while you are away. Cats, rabbits, birds, reptiles, guinea pigs and many more small animals can relax in their home being kept to their regular routine.
From a small pet to a small holding, we offer a variety of services based around your animals needs. If you are at work all day or away, we can offer guaranteed home visits to ensure that feeding takes place when needed.
As part of the service, we can also water plants and ensure that your property is secure. We are fully insured and DBS security checked. We’ll keep you up to date with photos and videos for maximum peace of mind.
If you are planning a holiday or a business trip and do not want to put your pets into kennels or a cattery or have rabbits, “small furries”, birds or reptiles, then we can help.
We offer a dignified and individual service.
We treat your pets with the same dignity and respect in death, that they deserved in life.
Since you first met your pet, you’ve given them the best of everything. When it’s time to say goodbye, why would it be any different?
At Animals at Home we offer a personal and dignified pet cremation service. We can collect your pet from home, or from your vets, and take them with the upmost care to our locally carefully selected crematorium, which is family run, and set in Southampton for an individual certified cremation. You can select a personalised casket in either light or dark wood (or a scatter tube if you would prefer), along with a tasteful selection of keepsakes and ornaments if you wish.
Your pet will be returned to you personally, as soon as the following day. No freezer, no long journeys and no ashes returned by post, just care and respect from beginning to end.
Global Pet Transport
Located near Southampton Airport we are ideally placed to help take away all the stress of international pet shipping.
Animals at Home are an international pet airline service with a difference. Our pet relocation service is second to none thanks to our experience with overseas animal transport.
Pet Carriers – From Check-in to Check-out
Our aim is to make your pet’s journey as easy and stress free as possible. Your pet’s safe transportation is just a mouse click away. For a free quotation, just tell us the size of your pet and the destination you require – fill in our online Quotation Form and we’ll send your free quote.
When you’re travelling abroad, we understand it can be stressful enough dealing with your own arrangements. Let us do the hard work for you. As dedicated pet movers, we can cover all your pets’ needs, from supplying IATA compliant travel containers to arranging boarding facilities for cats and dogs in case flights are delayed.
Use the Expert Pet Movers
We ensure you have complete peace of mind with our extensive experience in handling and dealing with international pet shipping. You can feel safe in our hands. We know what documentation needs completing and are always up to date with HM Customs & Excise regulations.
Pet Airlines
If you don’t want the stress of arranging the transportation of your pets abroad, Animals at Home can help. In most cases, pets can travel with their owners – we can help arrange this for you. Our service is a respected overseas pet transport service that is bound by the International Air Transport Association (IATA).